Step 8 – Develop Standard Work
What is the definition of Standard Work?
Every good business tries to get their employees to use the best methods for achieving successful results. This is a common sense approach to do things right, the first time. However, what actually happens is that business owners do not follow through to implement these best practices throughout their organization. This leads to inconsistencies and variation in results. Standard Work is the method for defining these best practices and ensuring that every employee is following them to deliver value to their customers.
What steps are involved in implementing Standard Work?
There are four steps to implementing a standard work process:
- Identify and define the best practice, that delivers a quality result, consistently.
- Document the activities for performing the best practice, and make it visual using combination of pictures and text.
- Place it at each work station where this process is being performed.
- Train the employees to do the tasks as defined in the Standard Work document.
How does Standard Work improve the business results?
Standard Work has a direct influence on the way an employee performs their job. It will improve the Quality, Cost and Delivery metrics that most lean organizations use to track and trend their business success. Everyone working in the business knows that they all have the same ability to generate the same results as long as they follow the same best practice.
Here is an introduction video from our Level 2 – Lean Practitioner online training course: